Client Testimonials – Sentry Window Guards

At Sentry Window Guards our ongoing commitment is protect the safety of families, especially children. Our life’s work is to continue to be the most reliable window guard manufacturer in the country. We’d like to thank our customers that have supported us over the years and share what they have to say about Sentry Window Guards!

“I could not be happier with my experience with Sentry window guards. Ed and Clarivel were very helpful throughout the entire process, answering all my questions and making sure I had all the knowledge and materials I needed to properly install the guards in my home. Personal service and a great price; highly recommended!” - John O., Brooklyn, NY

“Just a quick note of appreciation. Javier was fantastic yesterday, and the child guards and rubber stoppers look great and work perfectly. Thank you for a job well done.” - Tore K.

“Thanks very much for fitting us in today. The guys were very professional, efficient and a real pleasure.” - Christine W., Oliver’s Realty Group

“Ed, I wanted to let you know how much I appreciated how quickly and professionally you and your company completed the installation of the window guards. It took less than four hours from my first call to you for the job to be finished. Your installers were right on time, completely professional and a pleasure to work with. As a small landlord in NYC, I find this kind of service very, very rare and I wanted to thank you for the great service.” - Bruce C., New York, NY

“We are a US-Top 50 window and door manufacturer based in NYC. Every time a project requires window guards, we have enjoyed partnering with Ed for more than 10 years. The array of color options Ed offers in the Sentry window guard selection perfectly compliment the design elements of each project and we’ve had many satisfied clients. Ed is a veteran in the business, knowledgeable and reliable. His team has always been first class, on time and on-point. This is one relationship that we treasure.” - Steven Y., Crystal Window & Door Systems, LTD

“I live in an apartment building in Manhattan; management wouldn’t be of any help to supply us with guards for our apartment. I called Sentry and spoke to Ed and he walked me through it and within 3 days we had our window guards installed in black aluminum, which no one else carried. Love the guards and the service.” - Jillian L.

“I’m a local window contractor in NYC. When we have various projects that need window guards, we purchase all our guards from Sentry/ American Architectural windows. We’ve also have instances when we’ve needed a guard within an hour’s time and Sentry has provided that service on a regular basis. Our clients love the look of their guards, which is not an easy task because the clientele we service are high end and are used to the best in quality.” - Ross A.

“Without Sentry Window Guards, my insurance would be enormous. Thanks Sentry for helping me lower by bills and protect my family.” - Tom J.


For more information regarding our window guard products and our experience and leadership in understanding NYC safety requirements, contact us today!


Know the Dangers of Lead Paint on Window Sills in New York

According to the U.S. Department of Health and Human Services, lead poisoning is “the number one environmental threat to the health of children in the United States.” In their most recent survey, approximately 4.4% of all children aged 1-5 have levels of lead in their blood that equal or exceed the threshold level of concern established by the Centers for Disease Control (CDC). And while these numbers are down from just a few years ago, lead exposure is a great concern.

Most lead-poisoned children have been exposed in their own homes. If you rent your apartment or home, controlling your family’s exposure to lead is more difficult to control. Many New York City apartments are older dwellings and even though lead-based paint has been banned for residential use since 1960 older buildings contain old layers of lead paint.  Lead paint was typically used on kitchen and bathroom walls and throughout homes on doors, windows, and wooden trim. Unless tested you can’t be sure if it was used in your home or apartment. Before you move in, ask the landlord if the paint has ever been tested for lead. If it has, ask to see the results. However, landlords in New York State are not required to test paint for lead, nor are they required to allow a prospective tenant to test paint for lead before renting.

Symptoms of Lead Poisoning

The most common way children get exposed to lead is by mouth. They may chew on a window sill or other area that contains lead.  Symptoms of lead poisoning vary. They may affect one area or many parts of the body. Typically, lead poisoning builds up slowly after many small exposures to lead.

Lead toxicity is rare after a single exposure or ingestion of lead.

Signs of repeated lead exposure include:

  • Abdominal pain, cramps
  • Aggressive behavior, irritability, fatigue
  • Constipation
  • Headaches
  • Loss of developmental skills
  • Loss of appetite
  • High blood pressure, anemia. Kidney problems
  • Numbness or tingling in the extremities
  • Memory loss

NYC Lead Paint Notice

New York City law requires that tenants living in buildings with 3 or more apartments complete the attached form and return it to their landlord before February 15, each year. If you do not return this form, your landlord is required to visit your apartment to determine if children live in your apartment.  This form also applies to dwellings built from 1960 – 1978 if the landlord knows lead paint was used.

Please see below for the form or click on the link below-

Sentry Window Guards is the leader in home and business safety. Contact us today to learn more about our window guard products, our experience and leadership in understanding NYC requirements and how we can assist you.


NYC Health Lead Poisoning and Window Falls





With the purchase of ten window guards that Sentry Window Guards supplies and installs, Get the 11th FREE.  That’s up to a $500 savings!*

Hot summer temperatures means window safety is critical, especially for those little ones running around your home when school is out. Take a moment to check your windows and window guards to assess repair or replacement needs. We are happy to provide a free evaluation and look forward to answering your questions.

We pride ourselves on keeping your home and business safe for everyone, especially the children.


*Expires July 31, 2014.


Window Guards Protect Children, New York

It still happens–each year in New York kids fall from windows and are either seriously injured or may be killed. Did you know that even if a child falls from a first-floor window, they may be die? It happens in the blink of an eye, but window guards can prevent these horrific accidents.

Sure, screens help to keep then insects out, but they cannot prevent falls from windows. Only window guards are a certain way to prevent accidents. All window guards in New York must be approved by the Department of Health and Mental Hygiene and they are the law!

Make sure your window guards are:

  1. approved, and
  2. properly installed.

THE LAW: If you live in a building that has 3 or more apartments, and a child age 10 years or younger lives with you, window guards are required (even on the first floor). Landlords are responsible for installing and maintaining window guards. Every window in your apartment is required to have a window guard, except windows leading to fire escapes. In buildings with fire escapes, window guards must be left off one window in each ground-floor apartment so the window can be used as an emergency exit. All public hallway windows must have window guards, too.

Even if you do not have a child 10 years or younger living with you, you can still have window guards if you want them. For example, you might want window guards
• To protect children who visit or for whom you care, including children with special needs, or
• For added security, but you don’t have to have a reason.

Protect children from window falls

  1. NEVER leave a child alone in a room where there are open windows that do not have window guards.
  2. If your window guards aren’t installed yet, keep your bottom windows closed. Open only your top windows for fresh air.
  3. Keep furniture that children can climb on away from all windows.
  4. NEVER let a child play:
    • On a fire escape
    • On a roof
    • In halls with windows that do not have window guards
    • Near elevator shafts
    • Near steps or stairs

If your landlord hasn’t provided window guards, refuses to respond to your request for window guards, or if you have other problems with window guards that you can’t resolve with your landlord, call 311 or the Health Department’s Window Falls Prevention Program at (212) 676-2162.

If you need help in selecting a window guard for your home or building, please call one of our professionals for the best window guards in New York.

Property Managers: Are your New York Window Guards Up to Par?

Window Guards for Property Managers

The New York City law requires landlords to mount window guards in every apartment where a child aged 10 or under lives or when a resident requests them, including ground floor apartments.

It’s that time of year! Folks are throwing back the drapes and letting the light and air of spring and summer indoors! This is the most important time to make sure window guards are installed where children are living and that they are properly installed on all windows. Every window in your New York building should have a window guard.

Installing window guards has been essential for safety in New York City and the state implemented a law stating that anyone in a building can request window guards from their landlord, for any reason. As a property manager you must supply window guard notices to tenants who complete and return them. Be sure you are up to date on your window guard requests by apartment dwellers!

The New York City law requires landlords to mount window guards in every apartment where a child aged 10 or under lives or when a resident requests them, including ground floor apartments.

Windows can very often be hazardous for young children. According to a CNN blog, 5,000 children per year end up in the emergency room from window falls. This fact poses a considerable risk to your property management. Additionally, windows without window guards may pose a risk for possible break-ins.

You must give you the notice within the first 30 days after the start of the lease. And, every year after that, between January 1 and January 16 (or earlier with your January rent bill), landlords must send another notice to tenants to find out if a child 10 years of age or younger lives in the home, or if the tenant wants window guards for any other reason.

To improve safety on your properties, consider offering to install window guards on all windows.

A common question our team gets is, “Do I need to install window guards even if there are window stops?” Unfortunately, window stops are not a substitute for window guards. Window stops keep the window from opening fully. However, some residents may want to let more air into the property and remove the window stop, which completely opens the window. This creates the potential for accidents to occur.

We have assisted property managers all across New York and we’re happy to share our work with you. Should you need assistance in the proper window guard selection for your building or how to stay within the parameters of the law, please give us a call.